We want all our fundraisers and donors to feel safe and secure when using Rally.
To reduce and eliminate credit card fraud on Rally, all accounts are verified and validated by our team. Campaigns with fraudulent or incorrect significant owner information (SSN, DOB etc.) or transactions flagged as high-risk or potentially fraudulent, will be subjected to further screening and assessment prior to disbursement of funds. This could delay disbursement of funds to your account. Any accounts with suspicious donation activity will be suspended and the donations will be refunded back on to the credit cards used to make these transactions.
I reported fraudulent activity on my account - in fact, more than 6000 efforts to make deposits and obtain refunds. I suspended the account on my own and am about to switch to Act Blue because I never got a response from you regarding what you would do to correct the issue, other than to say you got the email from me, and because your phone number was always busy.