Latest Updates

Latest Product Updates

• RallyPay.com
• I have questions about Piryx, who do I talk to?
• How can I make a donation private?
• New Rally Page Design!
• Invite supporters with a personal note from you!
• New minimum donation amounts - $1 donations!

About Rally.org

Contact Us

• Here's our email, phone and mailing address

About Rally

• Fraud and risk management at Rally
• Can we use Rally if we are not a registered 501c3?
• Is Rally.org available in my country?
• How does Rally guarantee the safety and security of my donations and personal information?
• What is Rally.org?
• How do I create a Rally page?

See all 10 articles

Our Fees

• OK, so you process your own payments, what’s the big deal?
• Are there any fees involved with using Rally?

Manage Your Account

• Can I disable emails for my supporters?
• When is my Rally "public"?
• Can my campaign have multiple users?
• How do I unlink my Facebook or Twitter account from my Rally campaign?
• How do I end or cancel my Rally?
• How do I edit my Rally profile?

Terms of Service & Policies

• What does Rally do with my information?
• Refund Policy
• Payment Security
• Summary of TOS and Privacy Policy

Tax Deductible Receipts & Tax Forms

1099 tax Forms

• What to do if you received a form 1099 from Rally/Piryx

Fundraising

Getting Started

• Why is my photo taking too long to upload?
• How do I start a Rally?
• What category should I choose for my Rally?
• How do I set a fundraising goal?
• Can I customize my donation page and options?
• Can my campaign have multiple users?

See all 8 articles

Your Story

• How do I edit my Rally?
• Can I preview my post before I hit ‘send’?
• How can I post updates to my Rally?
• How do I tell the story of my Rally?

Fan Fundraisers

• I am the rally leader, how do I close this fan fundraiser?
• How do I end my fan fundraiser campaign?
• How can people become Fan Fundraisers to help my Rally?

Inviting Contacts Via Rally

• How do I manage my supporters list on Rally?
• Can Rally help me with email lists for my campaign?
• How do I add supporters to my Rally?

Sharing 101

• Can I embed my Rally donation page into my website?
• What's the best way to share my Rally with friends and family?
• How do I prepare my Rally for sharing and promoting?
• Can I target my emails to only certain donors and supporters?
• How can I link or unlink my Facebook profile to my Rally account?
• What Rally widgets can I use on my campaign page?

Image and Video

• Can I upload a cover video that is not on YouTube?
• How do I upload my photo to my user profile?
• How do I choose the best photo or video for my Rally?
• How do I edit the cover image or video on my fundraising page?
• How do I add a cover image or video to my fundraising page?

Get Your Rally Discovered

• How do I get my Rally in the browse section?
• How can I get featured on Rally.org's home page?

Donations

ADD YOUR BANK ACCOUNT

• What bank account should I use to withdraw my funds?
• How do I attach a bank account to a Rally campaign?
• Why do I need to provide my SSN or Tax ID?

Donations and Funds

• Private donations -How does this work?
• What is this RALLY or PIRYX charge on my bank account?
• How do I cancel a recurring donation?
• What will my donors see on their billing statements?
• Does Rally provide tax deductible receipts?
• If we don’t meet our fundraising goal, can I still keep all my donations?

See all 8 articles

Refunds And Negative Refunds

• How does Rally handle refunds for fraudulent donations?
• I was not able to issue a refund. What happened?
• How do I manage refunds?

Chargebacks & Disputes

• What are the fees associated with chargebacks and disputes?
• What's a chargeback?

Withdrawing Funds on Rally

• Why do I need to enter screening information (EIN, SSN) for my organization?
• Why does my total funds raised not match with my funds available to withdraw?
• Why does it say "Unprocessed" if I've withdrawn my funds?
• How do I withdraw my funds from Rally?

Export a CSV File of Donations

• Where can I find donor details and compile them into a report?

Using a third-party processor for Rally

• Can I use PayPal or a third-party payment processor?

Tips & Suggestions For A Successful Rally

Communicating with your Supporters

• Exporting Supporter Lists
• Incentivize Your Donors
• Frequent Posts
• Following up with donors